Refund policy
Return & Refund Policy
At Bowler Esthetics Pro, we are committed to providing high-quality professional products. Due to the nature of our industry, we maintain strict return guidelines to ensure product safety and integrity.
Returns
We accept returns within 14 days of delivery on eligible items.
To qualify for a return:
- Items must be unused, unopened, and in original packaging
- Products must be in resellable condition
- Proof of purchase is required
Non-returnable items include:
- Opened or used products
- Microblades, needles, or any sterile items
- Aftercare products (including ointments)
- Clearance or final sale items
Refunds
Once your return is received and inspected, we will notify you of approval or rejection.
If approved:
- Refunds will be issued to your original payment method
- Please allow 5–10 business days for processing
Shipping costs are non-refundable.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at support@bowlerestheticspro.com with:
- Your order number
- Photos of the item(s) and packaging
We will resolve the issue as quickly as possible with a replacement or refund if applicable.
Exchanges
We do not offer direct exchanges. If you need a different item, please return the eligible product and place a new order.
Return Shipping
- Customers are responsible for return shipping costs
- We recommend using a trackable shipping method, as we are not responsible for lost returns
Contact Us
For any questions regarding your return, please contact:
support@bowlerestheticspro.com
All sales are considered final unless the above conditions are met.